Many customers ask whether it is better to have area rugs cleaned in the home or taken to a professional rug shop. The short answer is that both methods can work, but rug shop cleaning usually provides a deeper clean, better odor removal, and a longer-lasting result. In-home cleaning is often fine for light maintenance, but heavily soiled rugs, pet odors, and specialty fibers usually require shop cleaning to get the best outcome.

I was called to a home in the Berryhill neighborhood of Tulsa for an oriental rug that had lost its color and softness over time. The homeowner told me this rug had been in the family for years and it had never received a proper deep cleaning. When I first walked in I could see the dullness right away.